SOUTHWEST LICKING COMMUNITY WATER AND SEWER DISTRICT
THE SOUTHWEST LICKING COMMUNITY WATER AND SEWER DISTRICT
WOULD LIKE TO WELCOME YOU TO OUR OFFICIAL WEBSITE.
THIS WEBSITE IS TO PROVIDE ANOTHER VEHICLE OF COMMUNICATION
AND EXCHANGE OF VALUABLE INFORMATION BETWEEN THE DISTRICT,
OUR CUSTOMERS, AND THE PUBLIC.
ANNOUNCEMENTS
The District is excited to announce
the activation of our new online
bill management and payment service!
Beginning Monday, August 3, 2020,
our customers will be able to access their accounts
through the InvoiceCloud program
and see real time account balances
that reflect new bill cycle charges, payments, and adjustments.
You will need to re-register with Invoice Cloud to receive paperless statements.
InvoiceCloud also offers
the options of both telephone and online payment processing.
There is a convenience fee to process payments through this portal.
CLICK HERE TO REGISTER
Please see Payment Options
on our Customer Service page for details.
You can also sign up for ACH and have your monthly bill
automatically deducted from a checking or savings account.
There is no fee for this service.
CLICK HERE FOR APPLICATION
If you are currently signed up for ACH payments, you do not need to resubmit an application. This process is not changing.
SMOKE TESTING
District inspectors will be performing sanitary sewer smoke testing
the weeks of August 10th, 20th, and 27th
in the northwest section of the District.
Click here for more information.
THE DISTRICT OFFICE WILL REMAIN CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.
PLEASE UTILIZE OUR PAYMENT DROP BOX AND WEBSITE
TO MAKE PAYMENTS OR FIND INFORMATION.
YOU CAN ALWAYS CALL THE OFFICE
WITH ANY QUESTIONS.
740-927-0410
With consideration of the effect the COVID-19 coronavirus
has had on many members of our community
and in compliance with orders from the OEPA,
the District did not assess late fees nor conduct terminations of service
for the months of May and June.
As posted previously, if you incurred a late fee in April
please contact our office regarding an adjustment of that charge.
Effective July 10, 2020,
the OEPA lifted this order.
Late fees resumed for the July bill cycle.
The District extended our policy on terminations of service
through July;
however, shut offs will resume in August.
The District will make six month interest and penalty free payment plans
available to customers to assist them in their financial recovery.
If you have any questions or would like to discuss your
payment options, please call our office at 740-927-0410.
Our pool fill policy has also temporarily changed.
Please contact the office for more information
regarding pool fill adjustments.
THE SOUTHWEST LICKING COMMUNITY
WATER AND SEWER DISTRICT
IS CURRENTLY SEEKING A NEW GENERAL MANAGER.
PLEASE CLICK HERE FOR JOB POSTING.
THE SOUTHWEST LICKING COMMUNITY
WATER AND SEWER DISTRICT
IS CURRENTLY
REQUESTING QUALIFICATIONS FOR
THE NEW SUMMIT ROAD FORCE MAIN PROJECT.
PLEASE CLICK HERE FOR INFORMATION.
The District is excited to announce
the activation of our new online
bill management and payment service!
Beginning Monday, August 3, 2020,
our customers will be able to access their accounts
through the InvoiceCloud program
and see real time account balances
that reflect new bill cycle charges, payments, and adjustments.
You will need to re-register with Invoice Cloud to receive paperless statements.
InvoiceCloud also offers
the options of both telephone and online payment processing.
There is a convenience fee to process payments through this portal.
CLICK HERE TO REGISTER
Please see Payment Options
on our Customer Service page for details.
You can also sign up for ACH and have your monthly bill
automatically deducted from a checking or savings account.
There is no fee for this service.
CLICK HERE FOR APPLICATION
If you are currently signed up for ACH payments, you do not need to resubmit an application. This process is not changing.
SMOKE TESTING
District inspectors will be performing sanitary sewer smoke testing
the weeks of August 10th, 20th, and 27th
in the northwest section of the District.
Click here for more information.
THE DISTRICT OFFICE WILL REMAIN CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.
PLEASE UTILIZE OUR PAYMENT DROP BOX AND WEBSITE
TO MAKE PAYMENTS OR FIND INFORMATION.
YOU CAN ALWAYS CALL THE OFFICE
WITH ANY QUESTIONS.
740-927-0410
With consideration of the effect the COVID-19 coronavirus
has had on many members of our community
and in compliance with orders from the OEPA,
the District did not assess late fees nor conduct terminations of service
for the months of May and June.
As posted previously, if you incurred a late fee in April
please contact our office regarding an adjustment of that charge.
Effective July 10, 2020,
the OEPA lifted this order.
Late fees resumed for the July bill cycle.
The District extended our policy on terminations of service
through July;
however, shut offs will resume in August.
The District will make six month interest and penalty free payment plans
available to customers to assist them in their financial recovery.
If you have any questions or would like to discuss your
payment options, please call our office at 740-927-0410.
Our pool fill policy has also temporarily changed.
Please contact the office for more information
regarding pool fill adjustments.
THE SOUTHWEST LICKING COMMUNITY
WATER AND SEWER DISTRICT
IS CURRENTLY SEEKING A NEW GENERAL MANAGER.
PLEASE CLICK HERE FOR JOB POSTING.
THE SOUTHWEST LICKING COMMUNITY
WATER AND SEWER DISTRICT
IS CURRENTLY
REQUESTING QUALIFICATIONS FOR
THE NEW SUMMIT ROAD FORCE MAIN PROJECT.
PLEASE CLICK HERE FOR INFORMATION.
Until further notice, the following actions
are being taken to limit the exposure
of employees and customers
to the COVID 19 virus:
ALL MAIN ACCESS DOORS ARE LOCKED.
All facilities are closed to the general public.
Payments can be made by:
- Online or by telephone using Official Payments
- At Park National Bank with your statement
- Or dropped off at the District office
District operations/inspections staff will not be permitted
to perform any work inside of occupied customer homes
(leak detection, meter repairs, broken lines, etc.)
Water will be shut off in emergency situations
(interior broken pipes, leaking valves, etc.)
outside at the curb stop valve.
Customers must call a plumber to make repairs.
If you have a question about your bill
or need to submit any type of paperwork,
please call 740-927-0410
for instructions.
Thank you for your cooperation
during this uncertain time.
Please follow the links below for guidance from the EPA on restoration of services.
order.pdf
reconnect_implementation_guidelines_hb197.pdf
flushing_when_water_is_restored_guidelines.pdf
guidance_for_premise_plumbing_water_service_restoration.pdf
The construction of our new water plant is complete!
The address and entrance to our office has changed ~
the Zellers Lane entrance has been closed.
Our new address and entrance location is
8675 York Road.
Please follow the signage and painted parking lot arrows
to the District Office.
And, our drop box has been relocated
to the middle of the parking lot,
so you can just pull up and leave your payment
without having to get out of your car.
Also, please note that there continues to be
NO MAIL DELIVERY
to this address.
Our mailing address is:
P.O.Box 215, Etna OH 43018
CONTACTS
Christopher Gilcher ~ Interim General Manager
Josephine Carrelli ~ Office Manager
Board of Trustees
Larry Kretzmann, President ~ Treasurer
Harrison Township Representative
Robert Platte, Vice President
City of Pataskala Representative
Charles Hagy, Secretary
Etna Township Representative
Josephine Carrelli ~ Office Manager
Board of Trustees
Larry Kretzmann, President ~ Treasurer
Harrison Township Representative
Robert Platte, Vice President
City of Pataskala Representative
Charles Hagy, Secretary
Etna Township Representative
REMINDERS
The SWLCWSD Board of Trustees
meets the second and last Thursday of each month
at 4:00 p.m. at the District Administrative Building located at:
69 Zellers Ln. Pataskala, OH 43062
The last meeting in November 2020,
has been scheduled for
Thursday, November 19th, at 6:00 p.m.
All meetings are open to the public.
Click here for a copy of the Meeting Agenda.
meets the second and last Thursday of each month
at 4:00 p.m. at the District Administrative Building located at:
69 Zellers Ln. Pataskala, OH 43062
The last meeting in November 2020,
has been scheduled for
Thursday, November 19th, at 6:00 p.m.
All meetings are open to the public.
Click here for a copy of the Meeting Agenda.
BUSINESS HOURS
Regular Business Hours for the District Administrative Office are:
Monday through Friday
8:00a.m. to 4:30p.m.
SWLCWSD Holiday Schedule:
New Year's Day, January 1st
Martin Luther King Day, 3rd Monday in January
President's Day, 3rd Monday in February
Memorial Day, Last Monday in May
Independence Day, July 4th
Labor Day, 1st Monday in September
Columbus Day, October 12th
Veteran's Day, November 11th
Thanksgiving Day, 4th Thursday in November
Day after Thanksgiving
Christmas Eve, December 24th
Christmas Day, December 25th
District Inspectors are on call 24-hours a day.
If you experience a water or sanitary sewer emergency during non-business hours,
call 740-927-0410 and press 5 to access the Emergency Line.
Leave your name, address, telephone number, and a brief description
of the problem you are experiencing,
and an inspector will return your call as soon as possible.
PHONE NUMBERS
Phone: 740-927-0410
Fax: 740-927-4700
Fax: 740-927-4700
Addresses
ADMINISTRATIVE BUILDING ~
8675 York Road
Pataskala, Ohio 43062
MAILING ADDRESS ~
P.O.Box 215
Etna, Ohio 43018
8675 York Road
Pataskala, Ohio 43062
MAILING ADDRESS ~
P.O.Box 215
Etna, Ohio 43018